People you let into your home

The right help. The right person.

Choose the kind of visitor you are comfortable with. The person, the work and the price are agreed before anyone arrives.

For added confidence

Licensed Professional

Choose a visitor with a professional credential you can verify, including a licensed real estate professional, for the home-care task you agree.

Active licence and professional standing verification required
Identity, references and background screening required for assignment
Scope and relevant insurance confirmed before booking
Your checklist, documented attendance and a visit report

A premium for your choice of professionalRequest a licensed professional

For everyday peace of mind

Care Partner

A practical choice for routine visits and everyday tasks, with the person, instructions and expectations agreed before the visit.

Identity, references and background screening required for assignment
Relevant experience matched to the task
Scope and relevant insurance confirmed before booking
Your checklist, documented attendance and a visit report

Standard visit quoteChoose a care partner

Provider availability, completed screening and coverage for the agreed task are confirmed before assignment. Your quote identifies any professional premium. Understand the professional’s role →

What changes when you choose a licensed professional?
Before the visit	Care Partner	Licensed Professional
Best suited to	Everyday tasks and routine home visits	Home-care visits where you prefer a verifiable professional credential
Assignment screening	Identity, references and appropriate background screening required	The same screening, plus active licence and professional standing verification
Relevant experience & coverage	Confirmed for the agreed task	Confirmed for the agreed home-care role; a professional licence alone is not proof of coverage
Your visit record	Agreed checklist, attendance, observations and supporting photographs	The same documented visit standard
Your quote	Standard visit quote	Visit quote with the professional premium identified
Specialist work	Assigned to a suitable independent specialist	Still assigned to the specialist qualified for that work

Your preference is subject to availability. The engagement is for the agreed home-care task. Understand the role and scope →

Before anyone arrives

Trust should come with details.

Your assignment must identify the person, the completed checks and the coverage relevant to your agreed tasks. Confirm those details before sharing access.

Know the person.

Verify identity, check references and complete a consent-based background check appropriate to the role before assignment. A background check is one part of screening, not a guarantee of future conduct.

Match the work.

Confirm experience, relevant qualifications and insurance covering the specific tasks. Review pet-handling experience for pet care and use a suitable specialist for trade work.

Keep you in the loop.

Confirm who is attending, agree the checklist and access arrangements, and record arrival, departure, completed tasks and concerns. Any substitute must meet the same requirements and be confirmed with you.

The premium option

Credentials, with a clear role.

A licensed real estate professional can be requested for a property visit. Before confirming, the quote must identify their role, active licence, permitted scope and the insurance that applies to the work you are buying.

Fiduciary duties depend on the professional relationship and applicable law. Choosing this visit tier alone does not create real estate representation, property management or an inspection service. If you need representation, the appropriate brokerage relationship and agreement must be established separately.

In Alberta, you can check a real estate professional through RECA ProCheck. RECA’s Consumer Relationships Guide explains the different relationships and responsibilities.

Specialist services

The task still decides the qualification.

A premium home visitor does not replace a plumber, electrician, inspector or certified radon professional. Cleaning and handyman work also need a provider suited to the actual task.

Specialists quote their own work. Coordination, attendance and any professional premium are identified separately before you agree.

Explore specialist qualifications →

A little more choice in who comes to your door.

Tell us what you need and your provider preference. Availability, scope and price come back in a written quote.

Plan my home care Explore home services